• Enjoy salary packaging in addition to your already competitive take-home pay
• Team player? You'll love the positive, supportive culture!
• Play a significant part in transforming our ICT infrastructure.

About us

Anglican Diocesan Services (ADS) is the principal provider of corporate services to the Anglican Diocese of Canberra & Goulburn, encompassing the Property Trust, Parishes, Anglican Investment Development Fund, Synergy Youth, Anglican Campsites, Anglican Schools, ELC's and Anglicare NSW South, NSW West & ACT.

About you

You will have a number of years' experience working in a senior technical role supporting large-scale enterprise environments. Your proven solutions, design, and implementation experience across multiple platforms will stand you in good stead. Ideally, you will be a systems engineer who can cross over into network administration at various times.

Why join us?

We know a positive working environment is important, so we've invested heavily in our people and working spaces—we promise you'll love it! We're located right in the heart of the Canberra CBD, with easy access to the fabulous amenities provided by the many dining, retail, and service options within walking distance of our offices.

We provide a flexible, supportive work environment that allows each individual to do their best and most rewarding work. We support a healthy work/life balance, so some flexibility with occasional hours and rostered work-from-home options is considered, following an initial induction process.

The opportunity

• Design, build and manage compute, data storage and data protection systems across data centres, corporate & branch offices, campuses and other locations as required
• Design, build and manage the SOE of the end user computing environment across data centres, corporate & branch offices, campuses and other locations as required
• Coordinate patching activity for all systems across compute, data storage, data protection and end user computing environments across data centres, corporate & branch offices, campuses and other locations as required
• Design, build and manage enterprise-wide security infrastructure across the compute, data storage, data protection and end user computing environments
• Coordinate and oversee regular data protection processes and procedures
• Use the ticketing system to document actions to effectively communicate information with the team and to the end user
• Create and maintain appropriate documentation of all system infrastructure, including compute, storage, data protection, the end user environment, etc.
• Take general ownership of infrastructure management for nominated sites within an assigned portfolio.
• Mentor other technical staff in the systems engineering discipline, empowering them to assist with day-to-day elements of systems engineering.
• Provide senior-level 3 escalation support for systems engineering matters when required.
• On occasion, participate as a generalist level 3 support engineer across the entire infrastructure domain (e.g., network engineering).
• Ensure a high quality of service and support is provided to end users, aligned with our Service Level Agreements and agreed processes.

Your skills, experience & personal attributes

• Strong Microsoft Windows Server implementation and administration skills
• Strong practical experience in Active Directory, Group Policy, etc.
• Experience implementing and managing identity access management systems
• Virtualisation experience (Hyper-V or VMWare)
• Experience with HCI highly regarded
• Demonstrated experience and understanding of public cloud concepts within platforms such as Amazon Web Services or Microsoft Azure
• Experience with key networking concepts such as VLANs, DHCP, DNS, RADIUS etc.
• Experience with the implementation and administration of cloud productivity suites such as Microsoft Office 365 and Google Apps
• Proven experience with SOE development and software deployment methods (e.g. System Centre Configuration Manager, Intune/Autopilot, JAMF, etc.)
• Strong administration skills across Windows 10, 11, MacOS and iOS.
• Strong experience with telephony systems, including MS Teams Calling and workflows
• Demonstrable experience configuring and managing data protection solutions and procedures
• Strong, demonstrated scripting skills with a drive to automate operational tasks
• Exposure to database administration with an understanding of SQL
• Exposure to information security toolsets such as SIEM, Vulnerability Management, Endpoint XDR etc. would be highly regarded
• Some network administration/engineering skills are desirable
• Strong, demonstrated technical documentation skills
• ITIL awareness and understanding
• Demonstrated track record of strong communication skills and initiative
• Working within a team environment
• Participation in an on-call weekend roster and providing additional after-hours support where necessary
• Ability to support and uphold the mission and values of Anglican Diocesan Services and the entities it supports

Please upload your application, including a cover letter and CV, outlining how your skills, experience, and personal attributes align with the requirements above.

We offer a safe and healthy workplace culture promoting integrity and compassion.

Join us today and join a fun, supportive, and engaged team.